Accessibility statement — WCAG 2.2 AA

Our commitment

Accessibility is treated as a fault class here, not a feature request. A barrier that stops someone using a resource is handled with the same urgency as a broken download, and is answered within one business day.

We aim to meet WCAG 2.2 at Level AA across the site and in the documents we publish. Much of the catalogue is printable, so the commitment extends to paper: contrast that survives photocopying, rule weights that stay visible, and layouts that do not depend on colour to convey meaning.

Conformance status

This site is partially conformant with WCAG 2.2 Level AA. Partially conformant means that most of the site meets the standard and that some content does not yet, listed openly below. Our last full audit was completed on 28 May 2026, combining automated testing with manual keyboard and screen-reader review.

Testing performed
Method	Detail	Last run
Keyboard-only navigation	Every page traversed without a pointing device, including the search overlay and filters	28 May 2026
Screen reader	NVDA on Windows, VoiceOver on macOS and iOS	28 May 2026
Contrast	All text and interface elements, in both light and dark themes	14 July 2026
Zoom and reflow	Up to 400 percent, and at 320 CSS pixels wide	28 May 2026
Print output	Greyscale legibility of every published PDF	24 June 2026

What we have built in

A skip link to the main content, first in the tab order on every page.
Semantic landmarks and headings, so the page can be navigated by structure.
Visible focus indicators on every interactive element, in both themes.
Full keyboard operation, including the search overlay, filters and dialogues, with focus trapped inside open panels and returned when they close.
A keyboard shortcuts panel, reachable from any page by pressing ?.
Filter and search results announced to assistive technology as they change.
Text contrast of at least 4.5:1, and at least 7:1 for body text in the light theme.
Support for reduced-motion preferences: animation and smooth scrolling are disabled when the system requests it.
Forms with visible labels, described errors, and no reliance on placeholder text alone.
A dark theme designed for contrast rather than appearance, and honouring the system preference by default.

Known issues

We publish these rather than waiting until they are fixed.

Open accessibility issues
Issue	Affects	Workaround	Target
Four older PDFs lack a full tag structure	Screen-reader users reading the file rather than the page	Ask us and we will send an accessible version within one business day	September 2026
The embedded map on the contact page is a third-party component we cannot fully remediate	Keyboard and screen-reader users	The full address, phone number and directions are in text beside the map	Under review
Two comparison tables scroll horizontally on very narrow screens	Users below 360 CSS pixels	Rotate the device, or ask us for the data as a list	August 2026
A3 wall templates assume a printer most households do not have	Anyone printing at home	An A4 tiled version is included in the same file	Complete for new templates

Reporting a barrier

If something here stops you doing what you came to do, tell us. Include the page address, the record identifier if there is one, and what you were using — browser, assistive technology, device. Contact info@tooranceat.digital or call +1 (613) 555-0184 during business hours.

We acknowledge accessibility reports within one business day and give a fix date or an explanation within five. If our response is not satisfactory, ask for it to be escalated to the director of editorial standards, who reviews every open accessibility issue monthly.

Alternative formats

We will supply any published resource in an alternative format at no charge: tagged and reflowable PDF, plain text, large print, or a version with the colour removed for high-contrast printing. Requests are usually fulfilled within one business day. Where a resource is used in a classroom, we can supply a bulk set in the format a school needs.