Contact  ·  Ottawa, Ontario  ·  Mon–Fri 9:00–17:00 ET

Contact us

One inbox, read by a person, answered within two business days. Corrections, resource requests, accessibility reports, permissions questions and workshop enquiries all arrive at the same address — there is no routing menu to work through.

info@tooranceat.digital+1 (613) 555-0184English and French

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Find the office

Downtown Ottawa

The office is a working editorial space rather than a shop. Visits are by appointment — please write or call first. The building entrance is level, and the lift reaches all floors.

Business information

Tooranceat
222 Queen Street, Suite 610
Ottawa, ON  K1P 5V9
Canada

Business hours
Monday to Friday
9:00 AM – 5:00 PM (Eastern Time)
Closed on statutory holidays in Ontario

Response times

General questions2 days
Fault reports1 day
Accessibility barriers1 day
Permissions5 days
Contributions10 days

Before you write

Most questions about licensing, printing and formats are already answered.

Read the FAQ